Discover our exclusive services

Concierge Beneficiaries who request reimbursement of expenses covered by health insurance find the process swift and convenient. They can carry out a 100% digital process through the website or app, without having to send the original documents to the insurance company.

Intent on looking after its Beneficiaries at all times, Concierge assures a coverage of up to € 50 thousand (fifty thousand euros), as required by the signatory nations of the Schengen Treaty, and up to U$ 20 thousand (twenty thousand dollars) for other countries, in the event of urgencies or emergencies on trips abroad. Through our digital channels, insurance requests are automatic with immediate download.

To keep the vaccination of the Concierge Beneficiary up to date, and therefore assure health maintenance or meet travel requirements, Concierge offers a wide range of vaccines: Tdap, Yellow Fever, Typhoid Fever, Hepatitis A, Hepatitis B, Hepatitis A+B, Meningococcal (ACWY), and Tetra Viral.

Those who have Bradesco Saúde Concierge are able to undergo lab tests whenever necessary, without having to leave their home or office. They just have to book the service through our website or app and upload the medical request to be assisted by an excellent professional.

Newborn children of Concierge Beneficiaries also have exclusive benefits: the complete Guthrie Test and the BCG vaccination (both should be taken on the first 30 days of life). Both are covered by Concierge.

When returning home after a surgery or medical procedure, Concierge customers may require extra care, as well as special materials or equipment. Bradesco Saúde Concierge provides a list of companies in your region that may offer the required equipment.

You can count on our assistance in the scheduling of special examinations and password analysis for treatment. You only need to inform the type of examination and your scheduling preferences, such as date, time and place and the scheduling will be done.

Available according to the plans and contractual conditions. In case the examination is not covered by the current plan, the payment must be done directly to the institution.

To make customers' lives easier, Bradesco Saúde Concierge offers a list of private professionals, widely known and respected in their fields, on the website, in the app or through the Relationship Center. In addition, it provides appointment scheduling with the chosen physician.

If Concierge customers have difficulty being admitted to a hospital, they can count on the Bradesco Saúde Concierge support. It will prioritize and monitor the service, from the hospital bed selection to the authorization form issuance. Always according to the conditions of the contracted insurance.

In addition to the phone service, the Concierge Beneficiary can receive medical orientation by video, 24 hours a day, seven days a week. No matter if it is a preliminary medical opinion on any health issue or information on vaccines and symptoms — including COVID-19. It's clear and simple: they just have to open the app and request the service.

Health Balance is a nutritional and sports program exclusively developed to provide better life quality to Concierge Beneficiaries and their families. It offers guidance on healthier eating and physical exercise, with focus on each individual and on specific circumstances, such as weight loss, chronic disease or pregnancy.

For greater peace of mind, Concierge customers can choose a date and time to chat with a professional and ask questions about a diagnosis or a treatment. If necessary, they may have a second opinion from a prestigious expert from Brazil or the United States.

When Concierge Beneficiaries need to import medication, they can count on the support of specialized companies that are partners of the Bradesco Saúde Concierge.